Terms of Service

Last updated: June 30, 2026

These Terms of Service (“Terms”) govern your access to and use of websites, mobile applications, customer portals, SaaS products, software, digital products, support services, and related services operated by Inclab LLC (“Inclab”, “we”, “our”, or “us”).

By accessing or using our services, creating an account, submitting a form, purchasing a subscription, downloading an app, or otherwise interacting with an Inclab-operated product or service, you agree to these Terms. If you do not agree, you must not use our services.

1. About Inclab

Inclab LLC
1209 Mountain Road PL NE #6437
Albuquerque, NM 87110
United States

Website: https://inclab.net
Support: support@inclab.net
General contact: info@inclab.net
Phone/WhatsApp: +1 505 492 9532

2. Eligibility

You may use our services only if you can legally enter into a binding agreement. If you use our services on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms.

Our services are not intended for children under 13. If a specific product, app, or marketplace listing requires a higher minimum age, that product-specific age requirement applies.

3. Accounts and Customer Portals

Some services may require an account, login, customer portal, or restricted access area. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You agree to provide accurate, current, and complete information and to keep it updated. We may suspend or terminate access if we believe account information is inaccurate, unauthorized, fraudulent, abusive, or creates risk to Inclab, our users, our systems, or third parties.

If your account is associated with an organization, workspace, client project, team, subscription, or customer portal, your access and permissions may be managed by the organization or account administrator.

4. Services, Software, and Apps

Inclab may provide websites, mobile applications, SaaS products, customer portals, software tools, dashboards, APIs, digital products, professional services, maintenance services, support services, and related features. Some services may be free, paid, subscription-based, invite-only, beta, or subject to additional product-specific terms.

We may update, improve, modify, suspend, or discontinue any service or feature at any time, subject to applicable law and any specific agreement we have with you.

5. App Stores and Third-Party Marketplaces

Some Inclab products may be distributed through the Apple App Store, Google Play, or other third-party marketplaces. When you download, purchase, subscribe to, or use an app through a marketplace, your use may also be governed by that marketplace’s terms, payment rules, refund rules, subscription rules, and policies.

For apps distributed through the Apple App Store, Apple’s standard end user license agreement may apply unless a separate license agreement is provided. For apps distributed through Google Play or another marketplace, the applicable marketplace terms may also apply.

If there is a conflict between these Terms and mandatory marketplace rules, the marketplace rules may control only to the extent required for that marketplace transaction.

6. Payments, Subscriptions, Billing, and Taxes

Inclab may offer paid services, SaaS subscriptions, customer portal access, software licenses, digital products, professional services, maintenance plans, support plans, or other paid offerings.

Payments may be processed by Stripe, Apple, Google, or other authorized payment providers or marketplaces. You authorize us and our payment processors to charge applicable fees, taxes, renewal charges, subscription fees, usage fees, and other amounts associated with your purchase or account.

You are responsible for providing accurate billing information and for paying all charges, taxes, and fees associated with your use of paid services. If a payment fails, we may suspend or limit access to paid features, subscriptions, portals, software, or services until payment is resolved.

We do not intentionally store full payment card numbers on our own servers. Payment information is processed by our payment providers according to their own terms and privacy policies.

7. Cancellations and Refunds

Subscription cancellation and refund rights depend on where and how you purchased the service.

If you purchased directly from Inclab, you may cancel according to the cancellation options provided in your account, customer portal, invoice, agreement, or by contacting us. Unless otherwise stated in a separate written agreement or required by law, fees are non-refundable and subscriptions may remain active until the end of the current billing period.

If you purchased through Apple App Store, Google Play, or another third-party marketplace, cancellations, refunds, renewals, trials, and billing disputes are handled according to that marketplace’s rules and account settings.

We may consider refund requests on a case-by-case basis, but providing a refund in one situation does not create an obligation to provide refunds in other situations.

8. Acceptable Use

You agree not to misuse our services. You must not:

Use our services for illegal, harmful, deceptive, abusive, or fraudulent activity
Interfere with or disrupt our systems, networks, security, or availability
Attempt to gain unauthorized access to accounts, systems, data, APIs, or infrastructure
Reverse engineer, scrape, copy, modify, or bypass technical protections except where legally permitted
Upload malware, malicious code, spam, phishing content, or harmful materials
Violate intellectual property, privacy, publicity, contractual, or other rights of others
Use automated systems to abuse, overload, crawl, or extract data from our services without permission
Misrepresent your identity, affiliation, authorization, or payment information
Use our services to build or support competing products in violation of applicable agreements

We may investigate suspected violations and may suspend, restrict, or terminate access where necessary to protect our services, users, business, or legal rights.

9. Customer Content and Data

You may submit, upload, store, transmit, or provide content, data, files, messages, feedback, project materials, business information, or other materials through our services (“Customer Content”). You retain ownership of your Customer Content.

You grant Inclab a limited license to host, process, transmit, display, use, and otherwise handle Customer Content as necessary to provide, secure, maintain, improve, and support the services, comply with legal obligations, and enforce these Terms.

You are responsible for ensuring that you have all rights and permissions needed to provide Customer Content to us and that your Customer Content does not violate any law or third-party right.

10. Intellectual Property

Inclab and its licensors own all rights, title, and interest in and to our websites, apps, software, SaaS products, customer portals, interfaces, designs, code, systems, databases, trademarks, logos, content, documentation, workflows, and related technology, except for Customer Content and third-party materials.

These Terms do not transfer any ownership rights to you. Subject to your compliance with these Terms and any applicable payment obligations, we grant you a limited, revocable, non-exclusive, non-transferable right to access and use the services for their intended purpose.

You may not copy, reproduce, distribute, sell, lease, sublicense, modify, create derivative works from, or exploit our services except as expressly allowed by these Terms or a separate written agreement.

11. Feedback

If you provide ideas, suggestions, bug reports, feature requests, or other feedback, you grant Inclab the right to use that feedback without restriction or compensation. We may use feedback to improve existing services or create new products and services.

12. Third-Party Services

Our services may include, link to, rely on, or integrate with third-party services, platforms, APIs, SDKs, payment processors, app stores, hosting providers, analytics providers, map providers, video platforms, font providers, security tools, communication tools, or other external services.

Third-party services are governed by their own terms and privacy policies. We are not responsible for third-party services, content, availability, security, accuracy, or practices. Your use of third-party services is at your own risk and may require separate accounts, permissions, fees, or agreements.

13. Beta, Experimental, or Preview Features

We may offer beta, experimental, preview, early access, or trial features. These features may be incomplete, unstable, changed, limited, or discontinued at any time. They are provided for testing and evaluation and may not be suitable for production use unless we expressly state otherwise.

14. Service Availability and Changes

We aim to provide reliable services, but we do not guarantee uninterrupted, error-free, or always-available access. Services may be unavailable due to maintenance, updates, outages, security issues, third-party failures, hosting issues, marketplace issues, force majeure events, or other circumstances.

We may add, remove, modify, suspend, or discontinue features, products, pricing, plans, or services at any time. Where required, we will provide notice of material changes.

15. Suspension and Termination

You may stop using our services at any time. We may suspend, restrict, or terminate access to services, accounts, customer portals, subscriptions, or features if we believe you violated these Terms, failed to pay fees, created legal or security risk, misused the services, or if required by law or a third-party marketplace.

After termination, some provisions of these Terms will continue to apply, including payment obligations, intellectual property, disclaimers, limitation of liability, indemnification, data retention, and dispute-related provisions.

16. Disclaimers

To the maximum extent permitted by law, our services are provided “as is” and “as available” without warranties of any kind, whether express, implied, statutory, or otherwise. We disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, reliability, and security.

We do not guarantee that our services will meet your requirements, operate without interruption, be error-free, be secure, or produce any particular result.

17. Limitation of Liability

To the maximum extent permitted by law, Inclab LLC and its owners, officers, employees, contractors, agents, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, business opportunities, or business interruption.

To the maximum extent permitted by law, our total liability for any claim arising out of or relating to these Terms or the services will not exceed the amount you paid to Inclab for the service giving rise to the claim during the three months before the event giving rise to liability, or USD $100 if no paid service is involved.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

18. Indemnification

You agree to indemnify, defend, and hold harmless Inclab LLC and its owners, officers, employees, contractors, agents, service providers, and affiliates from and against claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the services, Customer Content, violation of these Terms, violation of law, infringement of rights, or misuse of any account, product, or service.

19. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

20. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date. Changes become effective when posted unless a later effective date is stated. Your continued use of the services after changes become effective means you accept the updated Terms.

21. Governing Law

These Terms are governed by the laws of the State of New Mexico and the laws of the United States, without regard to conflict of law principles, except where applicable consumer protection laws require otherwise.

22. Contact

If you have questions about these Terms, contact us: